Field Service Technician

FIELD SERVICE TECHNICIAN – Join our growing Crane & Hoist team!

CHECK OUT THE PERKS! Interested in a culture built on a foundation of strong core values? Check! Seeking competitive pay and a strong benefits package? Check, check! Looking for more? We’ve got that as well! How about an awesome tool discount, training and development opportunities, and room for career growth? Did we check all the boxes and then some? The list goes on and on (literally!), see below:

BENEFITS:

• Company-provided vehicle, tools, phone, and iPad
• Paid Time Off (PTO), including paid maternity and parental leave 
• Eight (8) holidays off – PAID!
• Monday – Friday schedule with required travel 
• Medical, dental, and vision benefits
• HSA and 401(k) benefits with employer matches
• Company-paid basic life insurance, short-term and long-term disability
• Voluntary life insurance
• Dependent Care Flex Spending Accounts
• Voluntary Critical Illness, Accident, and Hospital Indemnity coverage

YOU SHOULD APPLY IF:

• You want to work for the best crane and hoist service supplier 
• You have the need to grow with a progressive company
• You want to work for a company that cares about you
• You value good service and integrity as much as we do
• You believe that good enough is not good enough

WHAT YOU WILL DO:

As a Field Service Technician for our Crane and Hoist division, you will travel to customer job sites and manufacturing facilities to perform OSHA-required inspections, electrical troubleshooting, and general maintenance and repair on all overhead cranes and hoisting equipment. Responsibilities include, but are not limited to:

• Provide support for outside sales staff and management
• Manage & maintain inventory in service vehicles (truck stock): cycle counts, stocking/back-stocking, and bin locating for all facets of truck inventory
• Assist with daily/monthly work lists: trailer, man lift & truck checklists, and inspections, when applicable
• Perform inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at varied customer locations, as directed
• Conduct on-site electrical, mechanical, structural and electronic troubleshooting to determine the cause for equipment malfunction and establish the necessary repairs utilizing visual inspection, test procedures and appropriate test equipment
• Consult with customer regarding all repair and safety-related issues and discuss recommendations that will assist the customer with improving their material handling applications, prior to leaving the job site
• Complete and provide proper electronic documentation utilizing the established company digital tools required for each service
• Generate sales leads during service calls and report to service office, following established guidelines
• Participate in monthly safety meetings.

WHAT YOU WILL NEED TO SUCCEED:

Crane & Hoist experience is NOT required. Bring your electrical aptitude and a can-do attitude - we can teach you the rest!

• Hardworking, Humble, and Hungry
• Must be willing and able to travel - approximately 5-7 overnights per month throughout the Midwest to service customers - company vehicles and stipends are provided
• Experience with electrical controls - specifically variable frequency drives, magnetic contactors, POC's, 230/460 volt, and transformers
• Ability to troubleshoot electrical issues
• Must be able to work at heights while reaching overhead
• Highly motivated
• Detail-oriented
• An exceptional work ethic
• Ability to work in a team environment
• Must undergo initial drug screening & random testing
• Ability to pass DOT physical
• Must have and maintain a good driving record, including a valid driver’s license  
• Must be able to work varied overtime, as required by the customer, be available for “on-call” as part of the service office rotation and be able to travel and work out of town on a regular basis

PHYSICAL REQUIREMENTS:

• This position requires frequent climbing, balancing, stooping/crouching, and overhead reaching. This position requires occasional pushing, pulling, kneeling and crawling. 
• Approximately 90% of the time spent inside and 10% outside. This position is exposed to heat, cold, noise and heights
• Will be required lift 50-75lbs regularly and on rare occasions will be required to lift more
• Must be agile enough to climb into and out of a scissor lift on a regular basis and be able to bend and turn enough to look around corners, as well as over and under equipment
• Must work overhead regularly
• Must be able to drive for extended periods of time
• Ability to stand on a hard surface for extended periods of timesThe physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.                                                                                                                                                                                                      #INDHP