Repair Coordinator - Join our Kansas City, KS Team!
Total Tool, a NEFCO company, is an industry leader providing tools, equipment, rentals, repairs, and custom solutions to keep job sites running safely and efficiently. We are proud to join the NEFCO family, expanding our capabilities and continuing to provide exceptional service across North America. We offer a supportive, team-focused environment where your growth matters.
WHAT YOU WILL DO: As a Repair Coordinator, you will play a vital role in managing the repair process for a wide range of tools. Responsibilities include, but are not limited to:
Assess incoming tools and determine the appropriate repair path, whether internal, external, or across branches
Manage repair orders and communicate effectively with customers about repair status, invoicing, and follow-ups
Work closely with various departments, including rental, customer service, and sales, to ensure efficient operations
Maintain accurate records for repairs, assist with inventory counts, and handle warranty claims
Ensure the warehouse is organized and prepared for high volumes of tools and special events
PAY RANGE: $22-$24 per hour, based on experience
SCHEDULE: Monday-Friday, 8am-5pm
WHAT YOU WILL NEED TO SUCCEED:
Mechanical aptitude
Construction industry previous experience or knowledge preferred
Strong computer skills and ability to learn new software
Highly motivated
Detail-oriented
An exceptional work ethic
Ability to work in a team environment
BENEFITS: We care about our people. That’s why we offer a competitive benefits package designed to support your health, well-being, and future:
Paid Time Off (PTO)
Eight (8) holidays off – PAID!
Medical, dental, and vision insurance
Health Savings Account and 401(k) with employer match
Company-paid life and short-term disability insurance
Voluntary life insurance options
Paid Parental Leave Options
Voluntary Critical Illness, Accident, and Hospital Indemnity coverage
Continued professional development opportunities
Company provided tools, equipment, and uniform
Safety Shoe Reimbursement
PHYSICAL REQUIREMENTS:
Ability to stand on a hard surface for extended periods of times
Ability to lift 50lbs on a daily basis
The physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ready to grow your career while making a difference? Apply today and join a team that supports your success!