Total Tool Supply, Inc.

Warehouse Customer Service Associate

Delivery Driver and Warehouse - St. Paul, MN - Full Time

WAREHOUSE CUSTOMER SERVICE ASSOCIATE – WEEK DAY SCHEDULE WITH DAYTIME HOURS! Seems too good to be true, right? Not at Total Tool! Our stores are open Monday through Friday from 7am – 5pm which means no weekends or evenings for you.

Want to know what is even better? THE PERKS DON’T STOP THERE! Interested in a culture built on a foundation of strong core values? Check! Seeking competitive pay and a strong benefits package? Check, check! Looking for more? We’ve got that as well! How about an awesome tool discount, training and development opportunities, and room for career growth? Did we check all the boxes and then some? The list goes on and on (literally!), see below:

  • Monday – Friday schedule
  • Daytime hours
  • Medical, dental and vision
  • Company paid basic life insurance, short term and long term disability
  • Voluntary life insurance
  • HSA and 401(k) benefits with employer matches
  • Dependent Care FSA
  • Voluntary Critical Illness, Accident, and Hospital Indemnity coverage
  • Paid Time Off (PTO) starting at 80 hours accrued in a full calendar year
  • Six (6) holidays off – PAID!

WHAT YOU WILL DO:

As a Warehouse Customer Service Associate for Total Tool, you will provide exceptional internal and external customer service while managing will call, supporting warehouse operations, and serving as a back up delivery driver to bring product to other Total Tool branches. This position has potential to evolve into a Customer Service Representative in the future. The Warehouse Customer Service Associate responsibilities include, but are not limited to:

  • Manage Will Call orders, phone calls, and emails.
  • Keep accurate delivery records.
  • Assist internal and external customers through in-store interactions, phone calls, and emails.
  • Support the warehouse area when not driving (receiving, shipping, putting product away, and general warehouse duties). 
  • Maintain a close positive working relationship and open communications with all departments.
  • Schedule vehicle maintenance and maintain a clean and safe delivery fleet.
  • Back up driver - deliver and pickup products from the Distribution Center to the Store Front in the morning. Drive company DOT vehicle safely and effectively

WHAT YOU WILL NEED TO SUCCEED:

  • Hardworking, Humble, and Hungry
  • Highly motivated
  • Detail-oriented
  • An exceptional work ethic
  • Ability to work in a team environment

REQUIREMENTS:

  • Ability to stand on a hard surface for extended periods of time.
  • Ability to lift 50lbs on a daily basis
  • Must be over 21 with a valid driver’s license and clean driving record
  • Ability to obtain a DOT card

Apply: Warehouse Customer Service Associate
* Required fields
First name*
Last name*
Email address*
Location *
Phone number*
Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

Cover Letter
Who referred you to this position? Enter their first and last name here.
Do you have a valid driver’s license?*
Do you have a valid Commercial Driver’s License?*
What’s your citizenship / employment eligibility?*
What’s your highest level of education completed?
College or University
Are you 18 years of age or older?*
Desired salary*
Earliest start date?*
Can you work overtime?*
In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye!*
References: Please enter names and contact information:
Age 21 or Older?*
The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity
Human Check*